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Kerala Airport Job Vacancy - Air India SATS Recruitment 2021 - Apply For Customer Service Agent Posts

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Air India SATS Recruitment 2021: Air India SATS Limited has officially out of the employment notification of the Air India SATS Recruitment 2021 on its official website http://www.aisats.in/. The aspirants who are searching for the Latest Central Govt Jobs can utilize this wonderful opportunity. Through this latest Air India SATS Recruitment 2021, Online applications are invited from qualified candidates to fill their various Customer Service Agent vacancies. Also, the online application will be started from 20th September 2021 to 31st October 2021. The aspirants who are serious about their career and if you want to make a career in Air India SATS Limited can apply directly from the link provided below. The applicants are advised to apply well in advance to avoid a rush during the closing dates. Interested candidates check the Latest Air India SATS Recruitment 2021 vacancy details, qualifications, and how to apply below.

Kerala Airport Job Vacancy - Air India SATS Recruitment 2021 - Apply For Customer Service Agent Posts

Air India SATS Limited Job Notification Details

Aspirants who are interested to apply for Air India SATS Limited job opportunities read and understand the Air India SATS Recruitment 2021 Notification Details below.

Air India SATS Recruitment 2021 Notification Details


Air India SATS Limited

Job Type

Central Govt

Recruitment Type

Direct Recruitment

Job Location

All Over Trivandrum

Advt No


Post Name

Customer Service Agent

Total Vacancy

Various Vacancies

Salary Scale

As per rule

Apply Mode


Application Start Date

20th September 2021

Last Date to Apply

31st October 2021

Official Website



About Air India SATS LimitedAISATS is a 50:50 joint venture between Air India Limited, and SATS Limited, a leading gateway services and food solutions provider in Asia. As part of the Indian Government's initiative to upgrade its airports to world-class facilities and attract more airlines to fly into India, AISATS was formed with the vision to provide world-class airport services in ground and cargo handling that exceed customers’ expectations.

Since the start of its operations in 2008, AISATS has provided hassle-free and comprehensive solutions to its customer airlines in international airports at Bengaluru, Delhi, Hyderabad, Mangalore, and Trivandrum. Currently employing over 7,000 staff, AISATS offers end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier, and special cargo. In the past year, AISATS’ Cargo Airfreight Terminal in Bengaluru won the “Air Cargo Terminal Operator” for the 4th year running from the Indian Chamber of Commerce. AISATS’ customers also won various “best performing” station awards from their respective HQs as well. AISATS is ISAGO (IATA Safety Audit for Ground Operations) and ISO 9001:2008 certified.

Air India SATS Recruitment 2021 Vacancy Details

Air India SATS invited online application for the following vacancy details with their recent Air India SATS Recruitment 2021. Candidates can check their vacancy details below.

Post Name


Salary Scale

Customer Service Agent


As Per Rule


Air India SATS Recruitment 2021 - Qualification Details

To apply for the Latest Air India SATS Limited Job Vacancies, Applicants are required to attain the following educational qualifications. Before applying for the vacancies aspirants should ensure that they meet the eligibility criteria, only those applicants should apply who are eligible otherwise their application will be rejected. Interested candidates can check the Qualification Details below.

Post Name

Education Qualification

Skills Required

Customer Service Agent

Any Bachelor’s degree

Excellent communication skills


Customer Service Agent Job Responsibilities

  • Floor walking – distribute baggage tags and immigration forms to the passenger, greet and Guide the passenger.
  • Document check – travel documents (passport, certificate of identity, emergency certificate, Merchant seamen book), endorsements, visas, health certificate, Airport tax, customs.
  • Passenger Meet & Assist – assisting VIP, CIP, and Mother with child.
  • Pre-flight –Check the flight details (registration) assign the flight and block the seats for infants, wheelchairs, and group passengers.
  • Check for special messages for outgoing passengers.
  • Taking pre-flight manifest, incoming manifest, and incoming passport details.
  • Post Flight –Print the final e-ticket, final manifest, passport details.
  • Take General Declaration(arrival/departure)
  • Write the final reports (check-in report, boarding gate report, feedback form)
  • Special Handling – assisting infants, wheelchair passengers, physically challenged.
  • Check-in Counter – Travel documents (passport, certificate of identity, emergency certificate, and merchant seamen book), endorsements, visas, health certificate, Airport tax, and customs.
  • Tagging the baggage to the final destination.
  • Check-in the correct passenger.
  • Handover boarding passes and baggage acknowledgment to passengers.
  • Adhere to correct procedure of acceptance and handling of registered baggage.
  • Announcement – information about boarding procedure.
  • Documents – Arrival & Departure Clearance – General Declaration, passenger manifest. Excess Baggage Collection
  • Filing flight documents – General Declaration, passenger manifest, Seat map, meals detail, Passenger Information List.
  • Boarding gate functions – Arranging barricades, announcements, stubbing, document check
  • (Passport, boarding pass), editing of boarding passes, printing onboard documents.
  • Perform any other duties as assigned by their superiors

How To Apply For Latest Air India SATS Recruitment 2021?

Interested and eligible candidates can apply online through the mail. Candidates can send their CV with a soft copy of the passport size photograph to info.trv@aisats.in. The closing date for applications is 31/10/2021. candidates can also apply online through the link given below. Check out the official PDF notification below.

Official Notification

Click Here

Apply Online

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